Administrative Workload Analytics Dashboard

Team 16 — Master's Research Project | Silverleaf University

A web-based analytics dashboard delivering real-time insights into departmental workloads, processing times, and AI-driven recommendations to improve administrative efficiency across the university.

2,600+

Administrative requests (Jan 2024 - Dec 2025)

0 min

Avg processing time (Document Verification)

~50%

Error / rework rate

$74,400

Estimated annual savings from automation

Live Dashboard Access

Experience the full interactive analytics platform

🚀 Access the Live Dashboard

Our fully functional Administrative Workload Analytics Dashboard is deployed on Vercel. Login to explore real-time data visualizations, KPI tracking, and AI-driven insights.

Demo Credentials

Email: hwright@example.org
Password: Silverleaf@123

Dashboard Features

📊

8 Real-time KPI Cards

📈

Interactive Charts & Graphs

🔥

Peak-Hour Heatmap

🤖

AI-Driven Recommendations

👥

Team Performance Analytics

🎯

Department Comparisons

Meet Our Team

Team 16 - Five graduate students collaborating to transform university administration through data analytics

👔

Naveen Ettabouina

Project Manager

Led project coordination, managed sprint cycles, facilitated scrum calls, maintained Trello board, and ensured on-time deliverables across all project phases.

💻

Harsha Vardhan Reddy Etikalapadu

Team Lead & Full Stack Developer

Technical architect who designed system architecture, led development decisions, performed data analysis, and established coding standards and best practices.

📊

Ramesh Alakunta

Data Analyst & Developer

Designed data visualizations, developed dashboard components, handled bug fixes, created pull requests, and supported synthetic data generation.

📈

Karthik

Data Analyst & Frontend Developer

Developed analytics features, designed UI/UX improvements, managed code reviews, and contributed to dashboard functionality and testing.

🔍

Srikar Reddy

Quality Assurance Lead & Data Analyst

Conducted comprehensive manual testing, identified critical bugs, performed data validation, and ensured dashboard accuracy and reliability.

Executive Summary

Silverleaf University processed over 2,600 administrative requests across seven departments between 2024 and 2025, revealing significant workflow inefficiencies and limited visibility into who handled work, where bottlenecks occurred, and how long tasks took. We found that document verification averaged 76 minutes—well above the target of 48 minutes—and nearly half of all requests required rework or corrections. The International Office experienced a persistent backlog of 40–50 pending cases, and peak demand consistently occurred between 9–11 AM Monday through Thursday. These operational gaps translate into measurable cost and service impacts for students and staff.

The Administrative Workload Analytics Dashboard provides a practical solution: a web-based platform that consolidates request-level data, visualizes workload distribution, highlights peak-hour demand, and surfaces AI-driven recommendations to improve routing, staffing, and quality checks. Expected outcomes include a 30–40% reduction in verification cycles, a 50% reduction in International Office backlog, and material cost savings from targeted automation—estimated at $74,400 annually for document verification alone.

Explore