Project Charter

Scope, objectives, and governance for Administrative Workload Analytics

📜

Charter Snapshot

Authorizes the project, aligns stakeholders, and sets the boundaries for delivering the Administrative Workload Analytics Dashboard.

Project Objectives

What we aim to achieve with clear, measurable outcomes

🎯

Visibility

Provide real-time insight into workloads, processing times, and bottlenecks across departments.

Efficiency

Reduce cycle times and errors through analytics-driven recommendations and staffing alignment.

📊

Decision Support

Equip leadership with evidence for budget, staffing, and automation investments.

Project Scope

In Scope

  • Web dashboard with KPIs, charts, and heatmaps
  • Role-based access for admins and managers
  • Peak-hour analysis and recommendations
  • Synthetic dataset integration (2,600+ records)
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Out of Scope

  • Live system integrations
  • Native mobile apps
  • Automated workflow execution
  • Custom report builder

Project Deliverables

1

Dashboard MVP

Live web app with KPIs, charts, heatmap, and role-based views.

2

Data & Docs

Synthetic dataset, data model, and user/technical documentation.

3

Presentation

Demo, slides, and a concise summary of findings and recommendations.

Team Structure & Responsibilities

Who does what to deliver the charter outcomes

👥

Project Management

Sprint planning, stakeholder updates, risk tracking, and milestone reviews.

💻

Engineering

Frontend, data shaping, visualization components, and performance optimizations.

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QA & Data

Testing, data validation, accessibility checks, and documentation support.

Budget & Resources

💰

Budget

Academic project leveraging existing tools and free tiers (GitHub, Vercel, Recharts, Tailwind, VS Code).

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Resources

Team laptops, version control, hosting, collaboration tools, and shared documentation.

Risks & Mitigation

1

Scope Creep

Use change control and clear priorities to keep delivery focused.

2

Data Quality

Validate synthetic data and review transformations before release.

3

Adoption

Provide training, intuitive UX, and quick wins to encourage use.